Privacy Policy & Messaging Terms
Effective Date: Jan 1, 2026
Clean Air Heating and Air Conditioning (“Clean Air,” “we,” “us,” or “our”) is committed to safeguarding your privacy and maintaining transparency in our data collection and messaging practices. This Privacy Policy & Messaging Terms (“Policy”) explains how we collect, use, disclose, and protect personal information obtained through our website, https://www.cleanairac.com/ (“Website”), third-party affiliates, and communications with you, including text messaging.
1. Introduction
By accessing or using our Website, third-party affiliates, or services, you acknowledge and consent to the practices described in this Policy. If you do not agree with this Policy, please discontinue use of our services.Express Consent
By providing personal information to Clean Air Heating and Air Conditioning, you expressly consent to the collection, processing, storage, and use of your information in accordance with this Policy. You may withdraw consent at any time by contacting us.2. Information We Collect
2.a Information You Provide
We may collect personal information including, but not limited to, your name, email address, mailing address, and telephone number when voluntarily provided through contact forms, service requests, scheduling tools, phone calls, or email communications.2.b Information Collected Automatically
We may automatically collect information such as IP address, browser type, device information, access times, and referring URLs to operate, maintain, and improve our Website and services.2.c Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.3. Use of Personal Information
- Provide, schedule, and manage services
- Send appointment reminders and service notifications
- Deliver marketing and promotional communications
- Improve services through analytics and customer feedback
- Customize content and user experience
3.a Information Sharing
We do not sell, rent, or lease personal information. We may share information with trusted service providers who assist in operating our business, subject to confidentiality obligations.SMS opt-in data and phone numbers are never sold or shared with third parties for marketing purposes.
3.b Legal Disclosure
We may disclose personal information if required by law or when necessary to protect the rights, property, or safety of Clean Air Heating and Air Conditioning, our customers, or the public.4. Cookies and Tracking Technologies
We use cookies to personalize content, remember preferences, and analyze Website performance. Cookies are used solely for internal purposes and are not used to track activity outside our Website. You may disable cookies in your browser settings; however, some features may not function properly.5. Messaging Terms (SMS)
5.a Consent and Message Frequency
By providing your mobile phone number, you consent to receive text messages from Clean Air Heating and Air Conditioning, including appointment reminders, service notifications, informational updates, and marketing communications. Message frequency may vary, including up to daily. Message and data rates may apply.Consent to receive text messages is not a condition of purchase.
5.b Opt-Out and Support
- Reply STOP to opt out of all messages at any time
- Call (210) 370-7333 or text (210) 570-8885 or email [email protected]
5.c Messaging Privacy
We do not sell, rent, or share SMS opt-in data with third parties for their marketing purposes. All messaging practices comply with the Telephone Consumer Protection Act (TCPA), Federal Communications Commission (FCC) regulations, CTIA guidelines, and A2P 10DLC requirements.6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.7. Policy Updates
We may update this Policy periodically to reflect changes in legal requirements or business practices. Material changes will be posted on this page. Continued use of our services constitutes acceptance of the updated Policy.8. Contact Information
- Phone: (210) 370-7333 (Call) | (210) 570-8885 (Text)
- Email: [email protected]
- Address: 115 E Myrtle #100, San Antonio, TX 78212
By using our services or providing personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy & Messaging Terms.
